Part time Spa Receptionist - Spa - vacancy in Wiltshire

Do you enjoy creating a welcoming atmosphere and making people feel at ease from the moment they walk through the door? Join our team as a part-time receptionist and help us deliver exceptional guest experiences.

What you will be doing:
• Greet guest warmly and manage appointments with efficiency and professionalism.
• Handle phone calls, emails, and correspondence with clarity and care.
• Support the team with administrative tasks to ensure smooth daily operations.
• Help maintain a welcoming, organised, and professional environment for our guests and colleagues.
• Ensuring every guest enjoys a relaxing and seamless experience
• Anticipating guest needs and going the extra mile to exceed expectations
• Contributing ideas to enhance the guest experience and improve operations
• Conducting pool testing and maintaining water quality to ensure a safe and enjoyable environment
• Taking responsibility for opening and closing the spa facilities

The qualities we value:
• Ensuring the guest experience is positive, helpful, and welcoming.
• Embracing creative solutions to make work smoother and smarter.
• Collaboration and support are at the heart of everything we do.
• Acting with honesty, reliability, and integrity at all times.

What we are looking for:
• Exceptional interpersonal and communication skills.
• Strong organisational abilities and attention to detail.
• A collaborative approach and commitment to teamwork.
• Integrity and professionalism in all interactions.
• Previous experience in a reception or administrative role is a plus, but your attitude and alignment with our values matter most.

Working Pattern:
• The role is part-time 32 hours per week.
• Shifts are typically 06.00-14.30, 08.30-17.00, 11.00-19.30 and 13.00-21.30, scheduled across Monday to Sunday on a rota basis.
• Flexibility is essential, as shifts will be allocated on a rotating basis to meet the needs of the business.

Previous spa, hospitality, or customer service experience is beneficial, but most importantly, you will have the right attitude and enthusiasm to join the team. Full training will be provided.