Spa Assistant - vacancy in Wiltshire

Are you passionate about creating exceptional guest experiences? Do you thrive in a collaborative environment where attention to detail and genuine care make all the difference?

At Bowood, we believe in delivering more than just a service — we create memorable moments for every guest. Bowood Hotel, Spa and Golf Resort is looking for a Spa Assistant to become part of our award-winning spa team.

What you will be doing:
• Welcoming guests with warmth and professionalism, setting the tone for their visit
• Maintaining the highest standards of cleanliness and presentation across spa facilities
• Supporting the wider spa team to deliver outstanding treatments and services
• Ensuring every guest enjoys a relaxing and seamless experience
• Anticipating guest needs and going the extra mile to exceed expectations
• Contributing ideas to enhance the guest experience and improve operations
• Conducting pool testing and maintaining water quality to ensure a safe and enjoyable environment
• Taking responsibility for opening and closing the spa facilities

The qualities we value:
• Consistently go above and beyond to exceed guest expectations
• Embraces innovation, offering fresh ideas to surprise and delight our guests
• Brings a positive, proactive approach and enjoys working as part of a team
• Demonstrate honesty, professionalism, and respect in everything you do

What we are looking for:
• Demonstrates a natural passion for service excellence and guest care
• Shows integrity in everything they do, with a strong sense of responsibility
• Has excellent communication skills and a keen eye for detail

Working Pattern:
• The role is part-time 24 hours per week.
• Shifts are typically 06.00-14.30 and 13.00-21.30, scheduled across Monday to Sunday on a rota basis.
• Flexibility is essential, as shifts will be allocated on a rotating basis to meet the needs of the business.

Previous spa, hospitality, or customer service experience is beneficial, but most importantly, you will have the right attitude and enthusiasm to join the team. Full training will be provided.